Privacy Policy

1. Information We Collect

Information You Provide Directly

When you interact with our website, book a demo, or submit forms, we may collect:

• Name, business name, and job title
• Email address and phone number
• Business details (industry, location, company size)
• Information from contact forms and demo booking requests
• Voice input and conversation content from AI voice agent demos
• Any other information you voluntarily provide

Information Collected Automatically

When you visit our website, we automatically collect:

• IP address, browser type, and device information
• Pages visited, time spent on the website, and referral source
• Cookies and similar tracking technologies

Information from Third Parties

We may receive information about you from publicly available sources (such as business directories, job postings, or public business registries) as part of our business development and outreach activities.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and demo requests
• Contact you regarding our services via email, phone (including automated or AI-assisted calls), and SMS
• Operate, maintain, and improve our website and services
• Prevent fraud, misuse, spam, and abuse
• Analyze website usage and enhance user experience
• Comply with legal obligations and regulations

3. Your Consent for Communications

By submitting a form or requesting a demo, you consent to be contacted by Eura Tech Solutions via email, phone call (including automated dialing or AI-assisted voice technology), and SMS regarding your inquiry. This consent is not required to make a purchase.

How to Opt Out

You may opt out of marketing communications at any time by:

• Replying "STOP" to any SMS message
• Emailing admin@euratechsolutions.net with an unsubscribe request
• Telling us directly during a call that you'd like to opt out

We will process opt-out requests promptly in compliance with applicable laws, including the U.S. Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and Indian telecom regulations.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties who assist us in operating our business, including AI voice platforms, CRM systems, scheduling tools, automation platforms, and cloud hosting providers — solely to deliver our services
• Payment Processors: To process transactions if applicable
• Legal Authorities: When required by law, to protect our rights, or in response to lawful requests
• Business Transfers: In connection with a merger, acquisition, or sale of assets

All third-party service providers are contractually obligated to maintain the confidentiality and security of your information.

5. International Data Transfers

Eura Tech Solutions is based in India. Your information may be collected, stored, and processed in India or other countries where our service providers operate, which may have different data protection standards than your home country. By using our services, you consent to such transfers. We implement reasonable safeguards to protect your information in accordance with this Privacy Policy.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to remember your preferences, understand how you use our website, and improve site performance. You can control or disable cookies through your browser settings, though some website features may not function properly if cookies are disabled.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes in this Privacy Policy, respond to requests, maintain business records, and comply with legal obligations. Demo call recordings and logs are retained for quality assurance and fraud prevention and may be deleted periodically.

8. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no transmission or storage method is entirely secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction or deletion of inaccurate information
• Object to or restrict processing of your information
• Opt out of marketing communications

To exercise any of these rights, contact us at admin@euratechsolutions.net. We will respond in accordance with applicable law.

10. Children's Privacy

Our website and services are not directed at individuals under 18 years old. We do not knowingly collect personal information from minors. If you believe we have collected information from a minor, please contact us immediately so we can remove it.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review the privacy policies of any external sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated 'Last Updated' date. Your continued use of our website and services after any changes constitutes your acceptance of the revised Policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: